Service Solutions

Services we provide

Repair and Service:

Comtest’s repair technicians have been trained by the some of the worlds finest manufacturers as well as by our own expert engineers. We maintain a fully equipped repair lab and our technicians service the following products:

  • Sumitomo fusion splicers (on site repairs available)
  • Sumitomo fiber cleavers (on site repairs available)
  • Fiber cleavers, OTDRs

Technical:

Comtest provides 1st level technical support for all products in our inventory. Our technical support personnel are available to assist with equipment installation and system turn-up. If required, our staff can provide equipment orientation and formal training for our test systems and related technology. If you would like more information about our installation or training services please contact your nearest Comtest representative or call

1-800-668-2668.

Consulting:

Comtest can provide consulting through our product specific engineers, and our experienced technical staff are available to work with you to determine what type of solution best suits your requirements. You may conclude that it is in your best interest to purchase and operate your own system (after we have completed the design and initial QA testing for you, of course). However, it may be more economical to have Comtest take care of your design, quality assurance and maintenance requirements. No matter which option, we have a solution that fits. We deliver solutions that fit. It’s that simple.
Request an RMA number now!

Technical support contact information:

All Fibre Products: 1 613 368-4318
All onsite repair requests: 1 613 368-4615

techelp@comtest.ca